Every plan starts with a 7-day free trial — you're not charged anything until Day 7. If you go through those 7 days and haven't said and remembered your first real Spanish words, cancel before the trial ends and you'll never be charged at all.
If you were charged and Español Deluxe isn't for you, email us within 15 days of that charge (i.e. up to Day 22 from when you started your trial) at hola.amiga2026@gmail.com and we'll refund every cent — no forms, no "prove it," just an email. This applies to both the annual plan ($119.88/year) and the monthly plan ($14.99/month), for your first charge only.
Payments are processed by Hotmart, our payment provider. Once we approve your refund, Hotmart issues it back to your original payment method — this can take a few business days to appear on your statement, depending on your bank or card provider.
Cancelling your subscription (Account → Manage plan) stops future charges but does not by itself refund a charge that already happened — for that, use the guarantee above. You can cancel anytime, and cancelling never locks you out before the period you already paid for ends.
The First Word Guarantee covers your first charge. If your subscription later renews for a second year or month and you no longer want it, cancel before the renewal date to avoid being charged again — see our Terms for how renewal billing works.
Email hola.amiga2026@gmail.com — a person reads and answers these, not a bot.